Thursday, March 27, 2008

Chaos at opening of Heathrow's Terminal 5


There has been massive chaos at the opening of Terminal 5 at Heathrow Airport. At least 30 flights were cancelled after a catalogue of problems at the new terminal. Miles of new conveyer belt systems ground to a halt and some passengers arrived at their destination without their baggage. Others were left standing as they waited to check in luggage at the £4 billion terminal billed by British Airways as ‘state of the art’. Those who arrived on flights also suffered long delays as they waited to collect their baggage. BA described the problems as ‘teething problems’, but passengers were left angry by the disruption [Sky News / BBC / CNN].

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